CRM Assessment Tool

The purpose of this CRM (Customer Relationship Management) Assessment is to identify opportunities to optimize your current customer relationships and improve acquisition and retention performance. The Assessment is divided into three key functional areas – Customer Acquisition, Customer Retention and CRM Database Management - in order to assess how you gather, analyze and utilize data in order to recruit and retain profitable customers.

Click the link below to use tool (You must be registered and logged in to view link).