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CRM Application / Vendor Assessment Program
Our CRM Application & Vendor assessment is an evaluation of potential CRM solutions and the vendors that provide the solutions. We help clients determine which applications and vendors are the best fit for their organization's needs. We base the evaluation on the ability of the application and vendor to deliver on your requirements. We review the following areas:
- General performance factors such connectivity with other applications, etc.
- Technical requirements like the ability to customize various solution modules
- Contact management capabilities
- Customer service and support capabilities
- Marketing functions / capabilities
- Sales functions / capabilities
You have the option of choosing either the CRM Assessment Program or the CRM vendor and application assessment, or both. Pricing includes conducting the analysis, producing and presenting all final reports. Because requirements vary considerably across industries and size of businesses, we will provide you with an exact quote for your business upon request.